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A Competency Model is a description (in behavioral terms) of the particular combination of knowledge, skills, abilities, and characteristics needed to perform a role in an organization effectively. Competency modeling, then, is the process of identifying the competencies that are essential for individuals to perform a role in an organization. Competency modeling can be a useful tool for all jobs and levels in the organization, from entry-level employees to the most senior executive position.

A competency model is a valuable tool to help people translate the organization's vision and strategy into action. The competency models that we develop are supported by sound research and identify success factors that are specific, behavior-based, and measurable. For competency models to be useful as human resource tools, they must not only define the competencies necessary for effective performance, but also provide examples to illustrate when a particular competency is being demonstrated in a job.

A Competency-based approach can be used to enhance and integrate virtually every element of an organization's human resource management systems, including:

Recruiting and Selection: Increases the likelihood of hiring and placing people who will succeed in the job
Leadership and Professional Development: Ensures that development opportunities are aligned with the company's strategy and values
Performance Management: Provides a shared understanding of what will be monitored and Measured
Workforce Planning and Redeployment:  Serves as a tool for analyzing the gap between the organization's future needs and the skills and abilities of the workforce